Last Updated: October 28, 2025
Look, we get it - nobody really enjoys reading privacy policies. But here's the deal: at Jade Flareborn Auto Repair, we're not just careful with your prized Ferrari or that vintage Porsche you've been restoring. We take the same level of care with your personal information.
We've been in this business long enough to know that trust isn't just about delivering killer performance tunes or flawless paint jobs. It's also about being straight-up honest with how we handle your data. So we're gonna keep this as plain-spoken as possible - no legal mumbo-jumbo unless absolutely necessary.
This policy covers what info we collect when you visit our shop, call us up, or cruise through our website. If you've got questions after reading this, just give us a shout at info@jadeflareborn.info.
Alright, so here's what we typically gather when you work with us:
When you book an appointment or request a quote, we'll need the basics - your name, phone number, email address, and sometimes your mailing address. Pretty standard stuff. We need this so we can actually, y'know, get back to you about your vehicle.
We collect details about your ride - make, model, year, VIN number, current mileage, modification history if you've got one. For our high-performance clients, we keep detailed records of every tune, every upgrade, every adjustment we make. This isn't just paperwork - it's how we track what's been done and what'll work best for your specific setup.
When you pay for services, we process payment information. We don't actually store your full credit card numbers on our systems though - that goes through our payment processor who's got way better security than we could ever manage in a shop environment.
Our website collects some technical stuff automatically - IP address, browser type, pages you visit, how long you hang around. It's mainly so we can figure out if the site's working properly and what folks are actually interested in.
We're not in the business of selling data or spamming you with junk. Here's what we actually do with your info:
We're pretty protective of your information, but there are a few situations where we gotta share it:
When we're sourcing specific performance parts or working on exotic restorations, we might need to share vehicle details with our trusted suppliers. They need to know what they're ordering for, right?
If you're making an insurance claim for work we've done, we'll provide necessary documentation and communicate with your insurance provider.
If we're legally required to hand over information - court order, government request, that sort of thing - we'll comply. But we're not gonna volunteer anything.
Your payment info goes through secure third-party processors. They've got their own privacy policies and security measures.
What we DON'T do: We don't sell your information to marketers, data brokers, or anyone else. That's not our game.
Under Canadian privacy laws (specifically PIPEDA - Personal Information Protection and Electronic Documents Act), you've got some solid rights when it comes to your data:
You can ask to see what personal info we've got on file about you. We'll show you what we've got.
If something's wrong or outdated, let us know and we'll fix it. Nobody wants incorrect VIN numbers on file.
Want us to delete your data? We can do that, unless we're legally required to keep it (like for warranty or tax purposes).
Don't want marketing emails? No problem. Just unsubscribe or tell us to stop.
To exercise any of these rights, just shoot us an email at info@jadeflareborn.info or give us a call. We'll get it sorted within a reasonable timeframe.
We take security seriously - probably as seriously as we take torque specs on a high-performance build. Here's what we do to keep your info safe:
Real Talk: No system is 100% hack-proof. We do our best with industry-standard security measures, but if there's ever a breach, we'll let you know right away and tell you what happened and what we're doing about it.
If you've got concerns or questions about how we handle your personal information, we're here to talk. Seriously - don't hesitate to reach out.
Phone: (604) 555-8742
Email: info@jadeflareborn.info
Address: 1847 Marine Drive, North Vancouver, BC V7P 1V4, Canada